Terms of Service

By accessing or using RemixHook (“the Service”), operated by RemixHook (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must immediately cease all use of the Service.

We reserve the right to modify these Terms at any time by posting updated Terms on this page. Material changes will be communicated via email or through the Service. Your continued use of the Service after any modification constitutes your binding acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

You must be at least 13 years of age (or 16 in the EEA) to use the Service. By using the Service, you represent and warrant that you meet the applicable age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

To use certain features of the Service, you must create an account. You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, whether or not authorized by you
• Notifying us immediately of any unauthorized access or security breach
• Providing accurate, current, and complete information during registration and keeping it updated

We reserve the right to suspend or terminate accounts that contain false or misleading information or that are used in violation of these Terms.

RemixHook provides AI-powered content creation tools, including script generation, content analysis, and competitive intelligence features.

The Service is provided on a “pay-as-you-go” credit basis. Credits are purchased and consumed according to our pricing page. Credits do not expire unless otherwise specified.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

You agree not to use the Service to:

• Violate any applicable local, state, national, or international laws or regulations
• Infringe on the intellectual property rights, privacy rights, or any other rights of third parties
• Create misleading, deceptive, defamatory, or fraudulent content
• Generate content that promotes hate speech, harassment, violence, discrimination, or illegal activities
• Impersonate any person or entity or misrepresent your affiliation
• Attempt to reverse engineer, decompile, disassemble, or extract source code from the Service
• Use the Service for competitive analysis of RemixHook itself
• Interfere with or disrupt the Service, servers, or networks connected to the Service
• Use automated tools, bots, scrapers, or similar means to access the Service without express written permission
• Circumvent any access controls, rate limits, or security measures
• Use the Service to send unsolicited communications (spam)
• Upload or transmit viruses, malware, or other malicious code

We reserve the right to investigate and take appropriate action against anyone who violates these restrictions, including removing content, suspending accounts, and reporting to law enforcement.

Our Content: The Service, including its design, features, functionality, branding, and all associated intellectual property, is owned by RemixHook and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

Your Content: You retain ownership of content you input into the Service. By using the Service, you grant RemixHook a limited, non-exclusive, worldwide, royalty-free license to process, store, and use your content solely to provide and improve the Service for you.

Generated Content: Scripts and content generated by our AI tools based on your inputs are owned by you. However, you acknowledge that:

• You are solely responsible for reviewing all generated content before use
• You are responsible for ensuring generated content does not infringe on third-party intellectual property or other rights
• Similar or identical outputs may be generated for other users based on similar inputs
• RemixHook makes no representations regarding the originality or non-infringement of generated content

The Service uses artificial intelligence to generate content. You acknowledge and agree that:

• AI-generated content may contain inaccuracies, errors, or unintended similarities to existing content
• Generated scripts, hooks, and creative outputs are suggestions only and should be reviewed and edited before publication
• We do not guarantee that generated content will produce any specific results, engagement, views, or revenue
• AI outputs do not constitute professional, legal, financial, or business advice
• You are solely responsible for all content you publish or distribute, regardless of whether it was generated by our Service
• Performance metrics, statistics, and analytics displayed within the Service are estimates and may not reflect actual outcomes

The Service may reference, analyze, or display publicly available content from third-party platforms and sources. You acknowledge and agree that:

• We do not own, endorse, or guarantee the accuracy of any third-party content
• Third-party content is provided for informational and inspirational purposes only
• Your use of third-party platforms is subject to their respective terms of service and policies
• We are not responsible for the availability, accuracy, or legality of third-party content
• You are responsible for complying with all applicable laws and platform terms when using insights derived from our Service

The inclusion of any third-party content does not imply endorsement, sponsorship, or affiliation with RemixHook.

Payments are processed through third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method and agree to the payment processor's terms and conditions.

All credit purchases are final and non-refundable, except as required by applicable law or in cases of demonstrable service failure attributable solely to RemixHook. We reserve the right to modify pricing at any time. Price changes will not affect credits already purchased.

You are responsible for all applicable taxes associated with your use of the Service.

We respect intellectual property rights. If you believe that content available through our Service infringes your copyright, please send a notice to support@remixhook.com containing:

• A description of the copyrighted work you claim has been infringed
• A description of where the infringing material is located on our Service
• Your contact information (name, address, phone number, email)
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner
• A statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

We may remove or disable access to material that is alleged to be infringing and may terminate accounts of repeat infringers.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, timely, secure, or error-free
• Defects will be corrected
• The Service or its content will be accurate, reliable, or complete
• The Service will meet your requirements or expectations
• Any content generated by the Service will be original, non-infringing, or suitable for any particular purpose
• Use of the Service will result in any specific business outcomes, revenue, engagement, or viral performance

You acknowledge that you use the Service at your sole risk.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REMIXHOOK, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR:

• Loss of profits, revenue, goodwill, or data
• Business interruption or loss of business opportunity
• Cost of procurement of substitute goods or services
• Personal injury or property damage related to your use of the Service
• Any content generated, published, or distributed using the Service
• Any unauthorized access to or alteration of your transmissions or data
• Any third-party conduct or content on the Service

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless RemixHook, its affiliates, officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or inability to use the Service
• Content you generate, publish, or distribute using the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
• Any claim that your content or use of the Service caused damage to a third party

The Service is a content creation tool and does not provide legal, financial, marketing, or business advice. Any information, suggestions, or outputs provided by the Service are for informational purposes only and should not be relied upon as a substitute for professional advice. You should consult with appropriate professionals before making decisions based on information obtained through the Service.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Suspicious, abusive, or fraudulent activity
• Requests by law enforcement or governmental agencies
• Discontinuation or material modification to the Service
• Extended period of inactivity

You may terminate your account at any time by contacting us. Upon termination:

• Your right to use the Service will immediately cease
• Any unused credits will be forfeited and are non-refundable
• We may delete your account data in accordance with our Privacy Policy
• All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. To the extent that arbitration is not applicable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in California.

Informal Resolution: Before filing any formal dispute, you agree to first contact us at support@remixhook.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted in English.

Class Action Waiver: YOU AND REMIXHOOK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Jury Trial Waiver: TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS.

Opt-Out: You may opt out of the arbitration and class action waiver provisions by sending written notice to support@remixhook.com within 30 days of first accepting these Terms. Your notice must include your name, email, and a clear statement that you wish to opt out.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

RemixHook shall not be liable for any failure or delay in performing our obligations under these Terms caused by events beyond our reasonable control, including but not limited to natural disasters, acts of war or terrorism, epidemics or pandemics, government actions, power failures, internet or telecommunications failures, cyberattacks, or any other force majeure event.

By using the Service or providing your email address, you consent to receive electronic communications from us, including emails regarding your account, transactions, and updates to these Terms or our Privacy Policy. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction and without notice to you.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by RemixHook.

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Service, constitute the entire agreement between you and RemixHook regarding the Service and supersede all prior and contemporaneous understandings, agreements, and communications, whether written or oral.

If you have questions about these Terms, please contact us at:

• Email: support@remixhook.com